Privacy Policy
Last updated: October 28, 2025
Our Commitment to Data Protection
StoryQuest respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect data when you visit our website or interact with our game narrative design courses. We understand the importance of transparency in data handling practices and aim to provide clear information about your rights and our responsibilities regarding your personal data.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may choose to provide us with personal information, including:
- • Name and contact information when you submit inquiries through our contact forms
- • Email address when you sign up for course information or newsletters
- • Phone numbers if provided for direct communication purposes
- • Any additional information you choose to include in messages or inquiries
Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies:
- • Browser type, operating system, and device information
- • IP address and general location information
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website addresses and search terms used to find our site
Analytics and Tracking Data
We use analytics services to understand how visitors interact with our website. This helps us improve our content, course offerings, and user experience. The data collected is aggregated and anonymized where possible to protect individual privacy while still providing useful insights for website improvement.
How We Use Your Information
Course Information and Communication
We use your contact information to respond to inquiries, provide information about our game narrative design courses, and communicate updates about our educational programs. This includes sending course schedules, enrollment information, and relevant educational content.
Website Improvement and Analytics
Technical data collected through cookies and analytics helps us understand user behavior, identify popular content, optimize website performance, and improve navigation. This enables us to create a better experience for all visitors interested in narrative design education.
Marketing and Promotional Activities
With your consent, we may use your information to send promotional materials about new courses, special offerings, or educational content related to game narrative design. You can opt out of marketing communications at any time.
Legal Compliance and Protection
We may use your information to comply with legal obligations, protect our rights and property, prevent fraud or abuse, and ensure the security of our website and services.
Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
- • Consent: When you voluntarily provide information through forms or opt in to communications
- • Legitimate Interests: To improve our services, analyze websitege, and conduct business operations
- • Contractual Necessity: To provide requested information or services
- • Legal Obligation: To comply with applicable laws and regulations
Data Sharing and Third Parties
We do not sell your personal information to third parties. However, we may share your data with trusted service providers and partners under the following circumstances:
Service Providers
We work with third-party companies that provide services such as website hosting, analytics, email delivery, and customer support. These providers only have access to the information necessary to perform their functions and are obligated to maintain confidentiality.
Analytics Partners
We use analytics services to track websitege and visitor behavior. These services may collect data through cookies and similar technologies, as described in our Cookie Policy.
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Encryption
Secure data transmission using encryption protocols
Access Controls
Limited access to personal data on a need-to-know basis
Regular Monitoring
Continuous monitoring for security vulnerabilities
Staff Training
Regular training on data protection practices
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but maintain industry-standard safeguards to protect your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it. Specific retention periods depend on the type of data and the purpose for which it was collected, typically ranging from one to seven years for business records and shorter periods for marketing data.
Your Rights and Data Management
You have several rights regarding your personal data. We are committed to facilitating the exercise of these rights:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data under certain conditions
Right to Object
Object to processing of your data for specific purposes
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Restrict Processing
Limit how we use your data in certain situations
To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within the timeframe required by applicable data protection laws.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features on our website.
- • Disable cookies through your browser settings (see our Cookie Policy for more details).
- • Contact us directly to request the deletion of any previously shared personal data.
Data Deletion Requests
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly and confirm the deletion within 30 days of receiving your verified request.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws. When transferring data internationally, we use mechanisms such as standard contractual clauses and ensure recipients maintain adequate data protection standards.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information. Significant changes will be highlighted prominently on our website.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
StoryQuest
3 Chome-20-15 Setagaya, Setagaya City, Tokyo 154-0017
Phone: +81 3-3425-6833
Email: info@tanrevolake.com